SHIPPING POLICY
All units are made to order unless stated as ready to ship.
• Ready-to-ship wigs: Ship within 1–3 business days.
• Pre-orders & custom wigs: Require 7–14 business days for processing before shipping.
Please plan accordingly when placing your order.
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• We ship via trusted carriers with tracking provided.
• Canada & U.S. orders typically arrive within 2–5 business days after processing.
• International orders may take longer depending on location.
• We are not responsible for any lost or stolen packages after delivery has been confirmed.
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RETURN & EXCHANGE POLICY
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Due to the nature of our products and for hygiene reasons, all sales are final.
We do not accept returns, refunds, or exchanges on wigs or hair products.
Please ensure you select the correct cap size and product before placing your order. For help, view our sizing guide or contact customer support.
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ORDER CANCELLATION
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Cancellations are only accepted within 24 hours of placing your order.
After 24 hours, the order is in production and cannot be canceled or modified.
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CUSTOM ORDERS
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We do accept custom orders!
Please note:
• Custom units are final sale.
• Custom coloring, styling, or changes in length/density require full payment upfront.
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© 2025 BY INCHESBYDOLL. WEBSITE DESIGNED BY @WSDMSTUDIO
© 2025 BY INCHESBYDOLL. WEBSITE DESIGNED BY @WSDMSTUDIO
© 2025 BY INCHESBYDOLL. WEBSITE DESIGNED BY @WSDMSTUDIO